Search Done Right

Smart and experienced IT executives know they can’t ignore the different styles of categorization their end users demand when searching. To increase discovery, users wish to navigate through a search result using faceted or structured navigation. Some users want dynamic categorization – clustering – while others refuse to trust anything that is not pre-defined within a taxonomy structure. Many organizations fail to meet the challenge of accommodating these competing search strategies, alienating one group or another.

Vivisimo introduced high-quality text clustering into the search engine market in the year 2000, after a couple of years of computer science research on new algorithms by the founders at Carnegie Mellon. The research breakthrough was labelling the clusters, i.e, grouping search results into folder topics. Before that breakthrough, search result clusters had poor labels and so the technology was unusable. The technology was first demonstrated on a university website and later at vivisimo.com, with excellent reviews.