How Does Your Organization Unlock the Value of Information?

How Does Your Organization Unlock the Value of Information?

Brian Babineau, Senior Consulting Analyst of the Enterprise Strategy Group (ESG), recently published a paper entitled “Expanding Information Access Initiatives with Embedded Search.” He points out in the paper that:

Nearly one-third of organizations surveyed by ESG said they are going to maintain or increase their spending on enterprise search over the next twelve months. ESG believes that this spend is likely to be split across two types of solutions: the first are standalone search offerings that serve as content “mash-ups” or portals and the second are pre-packaged or custom built software with search embedded.

Within the report, Brian explains how many organizations are not only developing their own information access strategies but are also demanding improved data retrieval from their independent software vendors (ISVs). They are recognizing that if their users cannot unlock the information stored within their information solutions they offer little to no value. Users cannot leverage information that they can’t find or worse do not even know exists.

Many information management solutions are focused on storing, archiving, creating or organizing information. Few are focused on unlocking and leveraging the value of information.

Within your own organization, do you find that your users are utilizing the search functionality within your software applications? Or are your users relying on your organization’s overarching enterprise search strategy to improve information access?

This entry was posted on Thursday, November 19th, 2009 at 12:46 pm and is filed under Uncategorized. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

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Discussion

November 20th, 2009, at 1:42 pm # Seth Grimes wrote:
So according to Babineau’s findings, over two-thirds of organizations surveyed by ESG are going to cut their spending on enterprise search over the next twelve months?!
November 23rd, 2009, at 3:17 pm # Stacy Monarko wrote:
In terms of spending, I think it is important to understand the overall IT spending trends. In a recent report, Gartner stated that “The IT industry is exiting its worst year ever, as worldwide IT spending is on pace to decline 5.2% in 2009.” The forecast for 2010 is a little better but Gartner still reports that “2010 is about balancing the focus on cost, risk, and growth. For more than 50% percent of CIOs the IT budget will be 0% or less in growth terms.”

With such small overall IT increased spending, I think that suggesting one third of organizations will increase their spending on search is significant. In a time where every dollar is being scrutinized, it is the realization that an improved information access solution can impact an organization’s top and bottom line that is leading to increased investment. It is always challenging to predict future spend, but having just been to the Enterprise Search Summit West last week I can say that there are many organizations out there planning investment for their information access initiatives in 2010.

Search Done Right