Comments on: In Search of ROI http://searchdoneright.com/2008/08/in-search-of-roi/ Enterprise Search Expertise, Brought To You By Vivísimo Tue, 06 Jan 2009 08:34:05 +0000 http://wordpress.org/?v=2.3.3 By: Dex http://searchdoneright.com/2008/08/in-search-of-roi/#comment-48536 Dex Sat, 06 Dec 2008 15:57:22 +0000 http://searchdoneright.com/2008/08/in-search-of-roi/#comment-48536 My thoughts are this: http://bobsutton.typepad.com/my_weblog/2008/12/business-language-that-makes-me-squirm.html My thoughts are this:

http://bobsutton.typepad.com/my_weblog/2008/12/business-language-that-makes-me-squirm.html

]]> By: Phil Lloyd, Deloitte Australia http://searchdoneright.com/2008/08/in-search-of-roi/#comment-47059 Phil Lloyd, Deloitte Australia Thu, 13 Nov 2008 02:27:01 +0000 http://searchdoneright.com/2008/08/in-search-of-roi/#comment-47059 I agree with the points you make Rebecca. Another benefit I think is increased staff engagement - its more satisfying / less frustrating with good enterprise search. This leads to reduced costs (lower turnover, easier to attract) and increased revenue (increased commitment to quality service, innovation, etc) I agree with the points you make Rebecca. Another benefit I think is increased staff engagement - its more satisfying / less frustrating with good enterprise search. This leads to reduced costs (lower turnover, easier to attract) and increased revenue (increased commitment to quality service, innovation, etc)

]]> By: r arun http://searchdoneright.com/2008/08/in-search-of-roi/#comment-47057 r arun Thu, 13 Nov 2008 02:05:06 +0000 http://searchdoneright.com/2008/08/in-search-of-roi/#comment-47057 I would say that we use search for making informed decisions fast and efficiently. So relevancy and searching across multiple sources (internal) as well as external from a single point of access is more important.This should be like a insurance product against risk. Therfore ROI should be tuned to this. The risk of searching and making decisions on less relevant information presented to you is always dangerous. I would say that we use search for making informed decisions fast and efficiently. So relevancy and searching across multiple sources (internal) as well as external from a single point of access is more important.This should be like a insurance product against risk. Therfore ROI should be tuned to this. The risk of searching and making decisions on less relevant information presented to you is always dangerous.

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